Lagona Divers customers on the safe side
On 22.09.2019 the British Thomascook plc filed for bankruptcy. The effects on the German subsidiaries (including Thomas Cook GmbH, Thomas Cook Touristik GmbH and Bucher Reisen & Öger Tours GmbH) are not yet known (23 September 2019), but the first trips had to be cancelled.
We at Lagona Divers know how bitter a failed holiday can be. Especially if you booked trips separately, what usual is true for any dive packages, these trips are not covered by any insolvency insurance.
We are on the side of our divers!
We refund the full purchase price of our dive packages to all customers, who cannot start their vacation due to the insolvency of the Thomascook companies and therefore cannot use their dive package booked with us – without ifs and buts!
This also applies – even if we don’t hope so – in case of a cancellation of a separately booked flight by Thomascook Airlines and/or Condor.
Are you affected?
Send us a proof of the cancelled trip and we will cancel your dive package with full refund!